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A field technician is a general term for any repair or assessment expert who travels to a site to troubleshoot equipment problems.


Average salaries are in the region of £22,000.00 to £32,000.00. Salaries will vary depending on location / employer

Career Profile

A field technician is a general term for any repair or assessment expert who travels to a site to troubleshoot equipment problems.

What they do

Field technicians work in industries with products that cannot be easily transported because of their size or link to other systems.

This could include:

  • security systems
  • appliances
  • computer equipment
  • heating and ventilation units
  • heavy equipment such as construction machinery and tools

Typical tasks include:

  • Troubleshooting, testing, repairing and servicing technical equipment
  • Providing service and customer support during field visits
  • Managing on site installation, repair, maintenance and testing
  • Diagnosing errors or technical problems and determining proper solutions
  • Producing detailed service reports
  • Documenting processes
  • Operating vehicles and machinery in a safe manner
  • Following company procedures and protocols
  • Cooperating with technical teams and sharing information across the organisation
  • Making appropriate recommendations and briefing on repairs, diagnostics and equipment specifications
  • Building positive relationships with customers

Hours & Salary

  • Newly trained field technicians can earn in the region of £16,000 and £22,000 per year
  • Trained with experience field technicians can earn in the region of £22,000 and £33,000
  • Senior field technicians can earn £35,000 or more 

Salaries depend on location, employer and level of responsibility. 

Most full time positions are 40 hours a week. Some contractors work overtime for extra pay.


 

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Qualifications & Training

What qualifications or subjects do I need for this role?

You will generally need four or five good passes in your GCSEs or their equivalents, such as the Welsh Baccalaureate or Scottish Nationals, to become a field technician.

Ideally these should be in science-based subjects such as maths, science, engineering, design and technology.

Could I do an apprenticeship?

You could also get your first foothold in the industry through an apprenticeship.

You can find work directly with equipment manufacturers in their repair centres or as a field technician or with smaller companies who carry out sub-contract work on behalf of those manufacturers.

Some large organisations also have their own in-house support team.

What kind of training could I get?

Once in post, you will normally receive extra training on the specific manufacturers' equipment and can usually take work-based NVQ/SVQ qualifications to develop your skills further.

You can also advance your career by studying part-time for higher-level qualifications like a BTEC HNC/HND or a City and Guilds Progression Award.

Want to find out more?

Try our Matching Service for work experience opportunities in your local area, with new opportunities being added on a regular basis. 

Looking for a vacancy?

Here are some construction vacancy websites you may find useful: 

Indeed 

Reed

Total Jobs

The number of jobs vacancies related to your preferred job role may vary daily, as these are external websites. Check regularly to see new opportunities as they are posted.

Career trends and forecasts

16,690 additional staff needed

According to the latest Construction Skills Network research, the UK construction industry will need an additional 16,690 non-construction professional, technical , IT and other office based staff (which includes Field Technicians), every year for the period 2017 - 2021. The majority of this demand will be in the South West followed by a fairly even spread across East Midlands, Yorkshire and Humber, Scotland and Wales.

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Find out more about other roles in the construction industry and what they involve.

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