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As the first point of contact for clients, subcontractors and suppliers, the Receptionist’s role is to appropriately portray the company’s professional profile.

Average salaries are in the region of £15,000.00 to £18,000.00. Salaries will vary depending on location / employer

Career Profile

As the first point of contact for clients, subcontractors and suppliers, the Receptionist’s role is to appropriately portray the company’s professional profile.

What they do

Working as a Receptionist means being the first point of call for a business, whether that's answering the telephone or meeting and greeting. So you'll need to have a friendly and confident manner at all times. 

From answering enquiries to greeting visitors and directing them to the correct person or department, the day to day duties of a Receptionist will vary and are likely to differ depending on the business you work for. 

Typical tasks include:

  • Answering the telephone promptly and courteously
  • Maintaining the reception area
  • Greeting visitors and handling enquiries
  • Managing the visitors book and distributing security passes
  • Providing refreshments
  • Booking transport and making travel arrangements
  • Carrying out basic clerical work
  • Organising meeting rooms

Hours & Salary

  • Trainee and newly trained Receptionists can earn in the region of £11,000 to £13,000
  • Trained with experience Receptionists can earn in the region of £15,000 to £18,000
  • More senior Receptionists may earn in excess of £20,000

Salaries typically range depending on location and level of responsibility.

In a full-time position, Receptionists usually work between 35 and 40 hours per week. Overtime hours may be required and part-time working is often available.

Learn more about construction careers – and some of the misconceptions surrounding them – with our Mythbusters.

Take our Personality Quiz to find out which construction career is right for you.

Qualifications & Training

What qualifications or subjects do I need for this role?

Although no formal entry qualifications are required to become a Receptionist, it is generally recommended to achieve four GCSEs, including maths and English, at grade C or above, or their equivalents, such as the Welsh Baccalaureate or Scottish Nationals.

What other skills do I need?

While some employers may require experience in a reception role, many will be satisfied with evidence of good customer care skills and an excellent telephone manner. More often than not, in-house training will be given to those successful candidates.

Temporary work provides an ideal introduction to the role of Receptionist. Make the right impression and it can often lead to permanent employment too. 

A full or part-time college course can offer preparation for employment as a Receptionist, teaching some of the skills and knowledge often sought by prospective employers.

Want to find out more?

Try our Matching Service for work experience opportunities in your local area, with new opportunities being added on a regular basis. 

Looking for a vacancy?

Here are some construction vacancy websites you may find useful: 

Careers in construction 

UK Jobs Network

Universal Jobsmatch

The number of jobs vacancies related to your preferred job role may vary daily, as these are external websites. Check regularly to see new opportunities as they are posted.

Career trends and forecasts

7,700 additional staff needed

The UK construction industry will need an additional 7,700 workers, within the category ‘non-construction professional, technical, IT and other office-based staff,’ every year to meet demand from now until 2019, according to the latest Construction Skills Network research (LMI).

Search other careers

Find out more about other roles in the construction industry and what they involve.

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