After my A-levels, I did a BSc Hons degree in Social Welfare, followed by my Master’s in Business Administration, which I did part-time.

I worked part-time in retail during this period, and then went to full-time after I had graduated as I was unsure of what career path I wanted to take. Working in construction was suggested to me as a possible career path as it’s a constantly changing industry and no two days are ever the same.

I started with Willmott Dixon as a Management Trainee in their pre-construction department, and while I was on that trainee scheme I did a Postgraduate Diploma in Construction as my degree is not a construction-related one. I was lucky enough to spend some time in each of the departments during my training, along with two years on-site and with the health and safety department. I was able to develop my skills and knowledge, prior to returning to the pre-construction department in the role I am currently in.

In construction jobs, no two days are ever the same, and no two projects are ever the same, so variety in your work is guaranteed.

Case study
Category Information
Based Newport
Employer Willmott Dixon

Tell us a bit more about the company you work for and the role you do.

I work for a company called Willmott Dixon, who are a principal contractor that operate in all sectors including education, higher education and further education, law and order, leisure, and commercial. 

My role working in construction is that of a Framework Coordinator, and what I do essentially is work with the Framework Manager to ensure that the Scape Framework runs smoothly on a day-to-day basis. I’ll visit site teams to offer them support and guidance on the administration of the framework on-site, as well as meeting other social and environmental targets that are a contractual part of the framework agreement. My other responsibilities include checking and approving KPIs (Key Performance Indicators) when they are submitted, preparing board reports of the company directors on the performance of framework projects, inductions and training for site staff on the Scape Framework and our reporting portal MiProject, along with general administration duties for the framework locally and centrally. In a wider pre-construction role, I also help to complete tender and PQQ questions as part of the bids for work.

As long as you’re willing to work hard and learn as you go, then working in construction can be a very rewarding career path.

Kathryn-Jane Benson

Framework Coordinator

What do you love about your job?

In my role as a Framework Coordinator, I’m able to split my time between sites and the office, which enables me to be a part of the pre-construction phase, construction phase and also part of the aftercare stage once the project has been handed over. I enjoy that I can be at any site or office on any given day, which makes the job exciting and no two days working in construction are ever the same.

There’s a real sense of job satisfaction when I complete a task to a tight deadline. Each month, our site reports on KPIs which I then approve and send on to our central team in Nottingham. Ensuring that all these are submitted, approved and passed on with no rejections from the central team is a great achievement when it happens. I also love that I get to be out on-site a lot and that I get the opportunity to see a lot of the people who work for our region.

Where do you see your career progressing?

With the role that I’m currently doing, there are a variety of career paths that I could take within the pre-construction department. I would like to develop my skills and career in bid writing and I hope to move into bid management in the future.

What advice would you give to someone thinking about a career in construction?

If you’re looking for a job that will give you challenges and that is always changing, then I would highly recommend working in construction. In construction jobs, no two days are ever the same, and no two projects are ever the same, so variety in your work is guaranteed.

I would also say that it’s important to remember that construction is not only the building that you see out on-site. There are a number of construction careers that are based in the office, including finding new work, bidding and winning new work, through to managing the supply chain. There are also various construction jobs on-site, including building managers and quantity surveyors. You don’t have to have a background in construction if you want to join it – as long as you’re willing to work hard and learn as you go, then construction can be a very rewarding career path.


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