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IT support analysts find IT solutions to enhance business operations, efficiency and productivity
Salaries typically depend on location, employer and level of responsibility.
Most IT support analysts are graduates but HNC/HND, SCQF or BTEC qualifications can lead to entry level positions with training and development opportunities. Relevant qualifications include IT and business related subjects.
Typically, analysts will enter the profession as junior programmers, progressing to developer or consultancy roles. Experience is essential for progression, especially when dealing with more complex systems and issues as you continue your career.